{"id":115,"date":"2021-09-10T07:48:27","date_gmt":"2021-09-10T07:48:27","guid":{"rendered":"https:\/\/ninetheme.com\/themes\/goldsmith\/?page_id=115"},"modified":"2025-08-03T17:13:57","modified_gmt":"2025-08-03T17:13:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.face520.com\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ<\/h2>\n

Global A-grade jadeite jewelry, serving you wholeheartedly.<\/p>\n

\t\t\t\t\t<\/a>\"\"<\/p>\n

Free Shipping On Over $ 50<\/h6>\n

\t\t\t\t\t<\/a>\"\"<\/p>\n

October Campaign<\/h6>\n

\u9000\u6b3e<\/h4>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tAbout Face520<\/a><\/p>\n

\u6545\u4e8b\u59cb\u4e8e2000\u5e74\uff0c\u4e2d\u56fd\u8857\u89d2\u7684\u4e00\u5bb6\u5c0f\u578b\u7389\u5668\u5e97\u3002<\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow to measure size<\/a><\/p>\n

No worries! If you place the order, we will reach out to you through email, you can reach out to us at face520jade@gmail.com or visit our page:\u00a0Measure your wrist<\/a><\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tCustom your design<\/a><\/p>\n

Sometimes yes, it depends on the bracelet and what you envision is possible with this particular bracelet. We can only customize what we currently have in stock. Keep in mind that for a custom design, the price of the bracelet may change. Please reach out to us at face520jade@gmail.com with your design ideas, and we will let you know what we can do!<\/p>\n

\u914d\u9001<\/h4>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhen will i get my order<\/a><\/p>\n

From the moment we receive your order, it takes 3-5 business days to craft your bracelet(s)<\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhen will my order be shipped?<\/a><\/p>\n

Once your payment is confirmed and the item is dispatched from our warehouse, you will receive an email with tracking information. Shipping times may vary depending on stock availability and processing.<\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan I change my delivery address?<\/a><\/p>\n

If your order has not yet been shipped, you can contact customer service to try to change the shipping address. If the order has already been shipped, the address cannot be changed and you may need to return or resend the item after receiving it.<\/p>\n

Shipping & Returns<\/h4>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tRefund My Order<\/a><\/p>\n

You may cancel your order within 24 hours of purchase by contacting us at fa520jade@gmail.com.or visite\u00a0\u914d\u9001\u548c\u9000\u8d27<\/a><\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tWould like make a exchange?<\/a><\/p>\n

Of course, we understand that getting the size right the first time can be a little tricky, especially with custom-made bracelets. That\u2019s why we offer complimentary resizing within 30 calendar days of receiving your item. Simply send an email to ifade520jade@gmail.com, and we\u2019ll provide you with a free shipping label and guide you through the easy steps for resizing your bracelet or necklace.<\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I track my order?<\/a><\/p>\n

You can log in to your account, find the relevant order in the \u201cMy Orders\u201d section and click \u201cTrack Order\u201d. Alternatively, you can use the tracking link in the confirmation email we sent you.<\/p>\n

Payment<\/h4>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tFirst Order 15% discount<\/a><\/p>\n

New customers<\/strong>\u00a0can enjoy a\u00a015% discount\u00a0on their first purchase. The discount ratio will vary according to the website prompts at different times.<\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tCoupons<\/a><\/p>\n

We will send coupons to our customers regularly. Coupons have different rules. Please follow the rules to get discounts.<\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\tPayment Methods<\/a><\/p>\n

We support multiple payment methods, but due to risks, we currently only support Paypal, other payment methods are open, please wait.<\/p>\n

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Amazing Value Every Day<\/h4>\n

Items prices that fit your budget
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Successful Customer Service<\/h4>\n

We work with a focus on 100% customer satisfaction.
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All Payment Methods<\/h4>\n

Don’t bother with payment details.
\n\t\t\t\t\t\"\"<\/p>\n

Completely free shipping<\/h4>\n

We’ll handle the shipping.<\/p>","protected":false},"excerpt":{"rendered":"

FAQ Global A-grade jadeite jewelry, serving you wholeheartedly. Free Shipping On Over $ 50 October Campaign Refund About Face520 The<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.face520.com\/zh\/wp-json\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.face520.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.face520.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.face520.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.face520.com\/zh\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":0,"href":"https:\/\/www.face520.com\/zh\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.face520.com\/zh\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}